If you’re looking at different product destruction companies, there are a handful of key questions you should ask to determine which is the best fit for your needs.
First, let’s get a clear understanding of why product destruction services are important.
Why are product destruction services needed?
Whether it’s excess, obsolete, or proprietary products – packaging with a misprinted logo, faulty food products, or unwanted branded items of any kind – product destruction services are a smart way for businesses of all types to tactfully dissociate their brand from an unwanted product or material. When done properly, this important service allows businesses to better protect their market share, manage liability, and ensure airtight brand protection.
At Quincy Recycle, we’ve handled production destruction for everything from holiday candy wrappers and soap to diapers, office furniture, medical devices, and even jars of mayonnaise (because nobody wants green mayonnaise).
Can’t I just send those products to the landfill?
Think you can just dump that product or packaging in the trash and forget about it? Not so fast. By simply disposing at a landfill, you run the risk of that product getting into the wrong hands. And it just takes one incident to completely reshape how customers and stakeholders view your brand and business operations. The assurance you get from trustworthy, certified product destruction is invaluable for your brand image and future marketplace endeavors.
Now that you know how critical secure product destruction services are, here are the 5 most important questions you should ask product destruction companies before trusting them with your priceless reputation.
1. Does the product destruction company provide a letter of destruction with every job?
When you hire a product destruction company, you need (and deserve) to know that the job was done fully and properly. There is no room for loose ends. A letter of destruction is documented proof that the job was done according to your exact requirements. This holds the product destruction company responsible and also protects you against third-party liability. At Quincy Recycle, we provide you with a certified letter of destruction for every job. In it, we tell you exactly when, where, and how your product was destroyed, as well as where the destroyed product went.
2. Do they also offer witness and recorded destruction execution?
Sometimes, additional measures are needed to unequivocally prove a product was properly destroyed. This could be in the form of a 3rd party witness being present for the destruction or having the entire destruction process videotaped. Whatever product destruction documentation measures your business needs, Quincy Recycle is ready to provide the exact level of transparency and documentation that you need to fully protect your brand.
3. Do they offer custom services and alternatives to product destruction?
There is no one-size-fits-all solution to product destruction services. Instead, product destruction companies should seek to understand the unique needs of your business and tailor their services to ensure those needs are met. At Quincy Recycle, our team of friendly professionals works with you to develop a plan that fully addresses your unique needs and benefits you in the best way possible. We’re happy to pick up right where another product destruction company left off, or we can help find alternative solutions for products that are no longer needed. This could mean finding new outlets to sell your destroyed or unwanted products and materials, potentially reducing costs and improving your impact on the earth.
4. Do they have a nationwide network and decades of experience?
In today’s interconnected world, having access to a large nationwide network allows for a more rapid and cost-effective service. At Quincy Recycle we have the ability to provide secure product destruction services from coast to coast, all while maintaining centralized support and a single point of contact. Plus, with over 45 years of experience, you can rest assured that we have the knowledge and hands-on experience to professionally handle anything that comes our way. All in all, Quincy Recycle has the infrastructure and experience to effectively execute product destruction services all across the country.
5. Do they act with integrity and put your brand’s protection above all else?
It sounds simple, but this is truly the most important question to consider when choosing a product destruction company. Your reputation is on the line, so you need a company that will act with integrity and does the right thing at all times. At Quincy Recycle, we’re a group of dedicated and integrity-filled individuals. In fact, one of our guiding core values here is “Act with Integrity“. It’s more than words on a wall; it’s how we hire, how we train, and how we operate each and every day. We will always do the right thing over choosing short-term gain.
“The most important part for us is that trust is established and everyone’s expectations are met. We listen carefully to customer needs and seek to understand their big-picture goals in order to be an effective and beneficial long-term partner.”
– Justin Routh, Quincy Recycle St. Louis General Manager.
Start with a Conversation
The best way to gauge product destruction companies is to have a conversation and get a feel for the way they communicate and operate. If you’re interested in a free product destruction consultation, give us a call. Together we’ll create custom product destruction solutions that meet your unique needs and ensure your market share, liability, and brand identity are fully protected.
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